Frequently Asked Questions (FAQs)
Got questions? We’ve got answers. Here’s everything you need to know about HD DIAMOND speakers, orders, warranty & support.
🛒 Product & Usage
What type of speakers does HD DIAMOND offer?
HD DIAMOND offers Tower Speakers, Party Speakers, Soundbars, Home Theatre Systems, Portable Trolley Speakers, and Professional Audio Systems designed for home entertainment, parties, karaoke, and events.
Are HD DIAMOND speakers suitable for home theatre?
Yes. Our tower speakers and soundbars are specially tuned for cinematic sound with deep bass and surround effects. Models like GODZILLA, KINGKONG, and HD-SBW150 are ideal for TVs, movies, and gaming.
Do your speakers support Bluetooth?
Yes. Most HD DIAMOND speakers support Bluetooth for wireless music streaming from mobiles, laptops, and TVs.
Do your speakers support HDMI?
Selected premium models support HDMI input / HDMI ARC for direct TV connection and better audio quality. Check the product description before purchase.
Can I connect two speakers together (TWS)?
Yes. Many models support TWS (True Wireless Stereo) which allows you to pair two speakers wirelessly for a bigger stereo sound experience.
Do you provide microphones for karaoke?
Yes. Party and tower speaker models come with wired or wireless microphones depending on the model. Karaoke controls like mic volume and echo are available on supported models.
🚚 Orders & Delivery
How long does delivery take?
Orders are usually delivered within 5–7 working days across India.
Do you offer Cash on Delivery (COD)?
COD availability depends on your location and product type. You’ll see available payment options at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email.
Can I cancel my order after placing it?
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
🔁 Returns & Replacement
What is your return policy?
We offer replacement for manufacturing defects or transit damage as per our return policy. Please check the product page or contact support for details.
What if my product is damaged on arrival?
Record an unboxing video and contact our support team within 24 hours of delivery with photos/videos.
🛠 Warranty & Service
Do HD DIAMOND speakers come with warranty?
Yes. All HD DIAMOND products come with a standard manufacturer warranty. Warranty duration may vary by model.
How do I register my product for warranty?
You can register your product on our Warranty Registration page by entering your purchase details and serial number.
How can I get service support?
You can contact our support team via:
- Website contact form
- Email
- Phone / WhatsApp (if available on site)
Our team will guide you to the nearest service option.
🔌 Connectivity & Compatibility
Can I connect HD DIAMOND speakers to my TV?
Yes. You can connect via Bluetooth, AUX, Optical, or HDMI (on supported models).
Do your speakers support USB & memory cards?
Yes. Most models support USB and TF/SD cards for offline music playback.
Can I use the speakers for parties & outdoor events?
Absolutely. Our party speakers and trolley speakers are designed for high volume, heavy bass, and long battery backup for outdoor use.
🧾 Payments & Security
Are online payments secure on your website?
Yes. All payments are processed via secure and trusted payment gateways.
Do you provide GST invoices?
Yes. GST invoices are provided with every order.
Can I use the speakers for parties & outdoor events?
Absolutely. Our party speakers and trolley speakers are designed for high volume, heavy bass, and long battery backup for outdoor use.